O—M®
GBG

Nº 05

Volvo Cars Labs

Overview

Together with Volvo Cars we created a digital innovation lab for services beyond the vehicle — a career highlight, working closely with C-level leadership on the company's digital transformation.

Volvo Labs embedded a design-driven mindset, introduced a framework and ways of working for experimenting with value-adding services and business models, and streamlined collaboration between teams in Sweden, the US and China.

Details
Client
Volvo Cars
Discipline
Innovation
Services
Innovation Strategy, Service Design, Design Leadership, Ways of Working
Year
2018
Lab structure
01Lab structure
Experiment tracks
02Experiment tracks
PrevService Design & CX Strategy Index